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Engineering Manager
2 months ago
Xero is a leading cloud-based accounting and bookkeeping platform that empowers small businesses and their advisors to grow and thrive. As a key member of our Site Reliability Engineering (SRE) team, you will play a critical role in ensuring the reliability, scalability, and performance of our products and platforms.
Key Responsibilities:- Provide technical leadership and mentorship to our SRE teams, fostering alignment and collective success.
- Lead and drive the delivery of cross-organisational reliability initiatives.
- Collaborate with product teams, software engineers, and stakeholders across Xero to define and achieve reliability goals.
- Develop a team culture of ownership through role modelling, empowerment, continuous improvement, experimentation, and feedback.
- Analyse complex challenges, facilitate collaborative problem solving, and navigate obstacles efficiently.
- Drive engineering and reliability excellence within SRE and across Xero.
- Lift team and individual performance through coaching and mentoring, goal clarity, feedback, and removing barriers.
- Contribute to the technical and engineering strategy of Xero's reliability initiatives.
- Previous experience in an Engineering Management role, with proven leadership skills in a technical environment.
- Successful track record of leading delivery of strategically important projects and initiatives.
- Strong technical experience with solid engineering fluency and background.
- Experience working in site reliability engineering, platform engineering, CICD, internal developer tooling, or product engineering.
- Experience leading teams that operate production systems at scale.
- Strong understanding of the engineer experience and end-to-end developer toolchain.
- Ability to solve cross-organisation engineering challenges, including using influence rather than authority to enact change.
- Strong business acumen and stakeholder management capabilities to support global reliability responsibility across Xero.
- Understanding of human factors, safety science, and resilience engineering.
Xero is a company that values its employees and offers a range of benefits, including generous paid leave, dedicated paid leave for wellbeing, health insurance, life insurance, and income protection. We also offer wellbeing and sports programmes, employee resource groups, and a range of other benefits that reflect our human value.
