
Strategic Financial Operations Specialist
2 days ago
This role is responsible for managing trading operations, ensuring seamless day-to-day functions across various teams.
Key Responsibilities:
- Operational & Trading Support: Handle operational and trading issues as they arise
- MT4/MT5 Administration: Manage MT4 and MT5 platform administration and configuration, including account creation, management, balance, and credit transactions
- Trading Infrastructure Management: Administer, maintain, and optimise trading infrastructure to ensure smooth and efficient operations
- Stakeholder Support: Assist internal stakeholders with queries and requests, providing technical support as needed
- Issue Resolution & Dispute Management: Conduct trade investigations to resolve disputes and provide platform-related support
- Root Cause Analysis: Investigate operational issues, identify root causes, and implement sustainable solutions to prevent recurrence
- Process Improvement: Enhance trade operations processes by optimising workflows, mitigating risks, and improving efficiency and service quality
- Excellent attention to detail, time management, and problem-solving skills
- Proficiency in technical skills such as SQL or Python
- A degree in a finance or business-related field or relevant financial markets experience
- A sound understanding of trading, FX and financial markets
- Experience with MetaTrader 4, MetaTrader 5 trading platform, Manager, Administrator
- Experience with oneZero systems including oneZero Hub and ARMs
- Familiarity with IRESS platform and third-party platforms for PAMM/MAM/Copy trading
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