Logistics Coordinator

2 weeks ago


Launceston, Tasmania, Australia beBeeLogistics Full time $90,000 - $110,000

About this role

As a logistics coordinator, you will play a critical part in ensuring the efficient management of online deliveries. Your key responsibilities will include coordinating and supporting drivers to deliver exceptional customer experiences.

Key Responsibilities:

  • Coordinate and support drivers to ensure high performance, accountability & exceptional customer experiences
  • Review fleet availability, vehicle conditions, lease term management and rostering of drivers to compliance
  • Escalation point for issues; troubleshoot day-to-day operational problems
  • Address customer feedback, and facilitate further escalations when necessary
  • Review window and geographic mapping profiles for optimal delivery times, cost & capacity fluctuations

The ideal candidate

  • Demonstrated ability to manage and lead teams to promote customer satisfaction
  • Previous experience with route delivery/courier logistics
  • Strong organisational & time management skills
  • Conflict resolution skills to swiftly resolve customer feedback and internal issues
  • Demonstrated ability to work within a dynamic, fast-paced environment; agility with role
  • Strong computer literacy skills (Microsoft & Google suites)

What we offer

  • Team discounts and rewards program that celebrates purpose-driven work
  • Global business with endless career possibilities across every discipline
  • Range of programs to help you prioritise and manage your wellbeing
  • Progressive leave policy giving you space for what matters to you

Why choose us?

Our innovative business brings together bright minds in e-commerce, technology, media, and data to transform how people live and shop. We're an agile team empowered to innovate and deliver an excellent experience for our customers.



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