
Career Opportunity: Logistics Operations
6 days ago
We are seeking an experienced professional to fill this challenging role. As a Logistics Operations Coordinator, you will be responsible for:
- Assigning tasks to team members
- Taking payments from customers via phone calls
- Improving the efficiency of day-to-day operations
- Serving as the primary point of contact for our Removals team
- Confirming appointments with clients prior to their scheduled date
- Providing customers with updates on Estimated Time of Arrival (ETA) on the day of the move
- Maintaining excellent customer relationships and liaising with them throughout the moving process
- Developing and improving administration processes
- Ensuring accurate data entry and record-keeping
- Performing various administrative tasks as required
- Obtaining feedback and reviews from customers after the relocation is completed
- Managing job sheets and ensuring they are filled out correctly by staff
The ideal candidate will possess industry experience, strong problem-solving skills, excellent judgment, and decision-making capabilities. They should be able to work effectively in a team environment, communicate clearly, and have strong organizational skills.
As a member of our team, you can expect:
- A dynamic and friendly work environment with close-knit relationships
- Access to local shopping facilities and free parking at our premises
- A full-time schedule working Monday to Saturday
Our company is committed to delivering exceptional service to our clients and strives to maintain a positive and professional work environment. Please note that this position requires the ability to commute or relocate to Underwood, QLD 4119, prior to starting work. Prior experience in a furniture removals company and holding a Coordinating role are essential.
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