Data Center IT Technician

4 weeks ago

Sydney, New South Wales, Australia Amazon Full time

About the Role

We are seeking a skilled Server/Network Technician to join our team at Amazon. As a key member of our Data Center Operations team, you will be responsible for installing and troubleshooting the IT infrastructure that supports the AWS cloud.

Key Responsibilities

  • Install and configure racks of hosts in line with internal SLAs
  • Diagnose and repair issues for server, storage and network devices, including the physical replacement of parts
  • Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events
  • Shift work (4 days on and 4 days off including night shifts on a rotational basis)
  • This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment
  • Candidates must possess a valid driver's license and their own vehicle to travel between sites

About the Team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer

  • A diverse and inclusive workplace
  • Endless knowledge-sharing, mentorship and other career-advancing resources
  • Flexibility as part of our working culture

Requirements

  • 1+ years of computer hardware troubleshooting and repair experience
  • 1+ years of computer networking experience
  • High school or equivalent diploma

Preferred Qualifications

  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
  • Knowledge of server hardware and components
  • 1+ years of Linux operating systems experience
  • Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP, Supermicro) is a plus

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