Asset Recovery Specialist

3 days ago

Parramatta Park, Queensland, Australia Pepper Financial Services Group Full time

About This Role

We are seeking an experienced Collections Officer to join our team in Parramatta. In this role, you will be responsible for ensuring the timely collection and maintenance of delinquent accounts related to our asset finance product.

Your Key Responsibilities

  • Leverage your collections experience to drive results and ensure compliance with policy, processes, and legislative requirements.
  • Prioritize and manage a high-volume workload to achieve desired outcomes.
  • Demonstrate excellent communication and customer service skills to build strong relationships with stakeholders.
  • Remain calm under pressure and be a problem solver to overcome obstacles.
  • Contribute to a positive department and company culture.

Our Benefits

We offer a values-based environment, a leadership team that supports and inspires you, and a culture that rewards and recognises strong performance and potential. You will enjoy:

  • A hybrid working model that supports work-life balance.
  • Our Spice Rewards Program that recognises your efforts.
  • Access to a free gym membership with our partners.
  • A $ referral bonus for referring your network.
  • Parental leave entitlements that provide flexibility.
  • Purchased leave, novated leasing, staff loan rates, and more.

Our Values

We are committed to making Pepper a great place to work. Our three core values are:

Can Do - We think outside the box and leverage teamwork to deliver.

Balanced - We set customers up for success, producing win-win outcomes that are both human and profitable.

Real - We respect people and keep it honest.

If this role aligns with your career goals, we encourage you to apply.

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