Careers in Injury Recovery

7 days ago

Parramatta Park, Queensland, Australia Gallagher Full time
About Us

Gallagher Bassett is a leading provider of workers' compensation solutions. Our mission is to help injured workers recover and return to work with dignity.

We value collaboration, making a positive impact in the lives of our clients and claimants, and offer opportunities for ongoing education and development with a structured career development pathway.

Job Description

This role is part of our Sydney or Parramatta office team, working alongside dedicated workers' compensation technical specialists to provide all-encompassing support.

You will utilize your case management expertise to support injured workers experiencing mental health conditions and facilitate a tailored recovery journey.

  • Advising and providing case management support across a range of rehabilitation cases at various stages of their return to work journey;
  • Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers to achieve the best possible outcomes for all parties;
  • Contributing to excellent return to work outcomes and lead the end-to-end claims management life cycle;
  • Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs.
About You

To be successful in this role, you will have:

  • Previous experience in case management within a Workers Compensation or insurer setting;
  • Exceptional time management and organisational skills;
  • A customer-focused approach with the ability to build trust and rapport;
  • Highly developed communication skills, with the ability to engage at all levels of organisation;
  • A strategic mindset and approach to work;
  • A strong sense of team and collaboration with the ability to coach and mentor others.
What We Offer

In this role, you can expect:

  • A competitive salary of $95,000 - $105,000 per annum;
  • A manageable caseload of 50-65 cases;
  • Hybrid working arrangements, flexible hours, and a 9-day fortnight;
  • Opportunities for ongoing education and development with a structured career development pathway;
  • A collaborative working environment demonstrating a friendly, flexible, and supportive culture which is built around great team support and rewarding opportunities;
  • A range of benefits, including novated leasing opportunities, paid parental leave, and access to reward gateway discounts.

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