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Client Relationship Manager – Healthcare Solutions

2 months ago

Mascot, Australia GE Healthcare Full time

Position Overview

As the Client Relationship Manager for Healthcare Solutions, you will be responsible for generating and securing sales opportunities by delivering top-tier solutions to our clients, including public and private healthcare facilities. Your focus will be on the Metro/South West Sydney region of NSW, encompassing some rural areas. Our portfolio features advanced monitoring systems, anesthesia delivery technology, diagnostic cardiology equipment, and essential consumables.

Your success in this role will stem from your clinical background, such as nursing or clinical specialization, paired with proven sales and commercial expertise within the healthcare sector. You will be enthusiastic about technology and patient care solutions, eager to advance your professional journey. Collaborating with a high-performing team, you will utilize a consultative, problem-solving approach to drive sales.

Key Responsibilities:

  • Achieve Operating Plan objectives for designated accounts and territories.
  • Ensure pricing compliance to maintain business profitability.
  • Accurately forecast sales and orders through effective management of opportunities in Salesforce.
  • Engage with customers through meetings, calls, and emails to:
    • Develop a robust sales pipeline by identifying new opportunities.
    • Qualify prospects through thorough discovery processes.
    • Advance opportunities through the sales cycle.
    • Establish and nurture relationships with key stakeholders, including executives and clinicians.
  • Maintain data integrity in Salesforce, including Accounts, Contacts, Events, Opportunities, and Business Planning documents.
  • Stay updated on product, customer, and market knowledge through ongoing training.
  • Enhance brand visibility by utilizing social media platforms effectively.

Qualifications:

  • Bachelor's degree in Nursing or a related field.

Skills & Experience:

  • Relevant clinical experience, particularly in nursing.
  • Proven experience in managing key accounts with a strategic approach.
  • Comprehensive understanding of the capital equipment sales process.
  • Ability to cultivate and manage strategic relationships with various stakeholders.
  • Proficient in navigating a dynamic, multi-tasking environment while maintaining a customer-centric mindset.
  • Sales and account management experience within the healthcare industry.
  • Strong organizational skills and professional business acumen.
  • Exceptional presentation and interpersonal skills.
  • Ability to communicate effectively and present ideas to clients clearly.
  • Advanced negotiation, problem-solving, and influencing capabilities.
  • Self-driven with a proactive approach to identifying and acting on improvement opportunities.
  • Willingness to travel within the designated region and attend national sales meetings and trade shows.
  • Exhibit qualities such as empathy, humility, integrity, and resilience.
  • Fluent in English, both written and spoken.

GE HealthCare is committed to fostering an inclusive workplace. We welcome applications from all qualified individuals regardless of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Additional Information:

  • Flexible working arrangements and hours.
  • Competitive salary with bonus potential and vehicle allowance.
  • Generous leave policies.
  • Long-term career advancement opportunities.
  • Employee benefits program offering discounts on various goods and services.

Note: Candidates must be prepared to undergo a background check, including a police check. All GE HealthCare employees are required to be fully vaccinated for Covid-19.