Service Imaging Product Leader

5 months ago

Mascot, Australia GE HEALTHCARE Full time

**Job Description Summary**: As the Service Imaging Product Leader, you will be responsible for leading the development and execution of product strategies for Imaging Accessory products. You will work closely with cross-functional teams to develop plans that improve the customer experience, increase profitability and drive growth. This role will integrate best lifecycle practices, tools to relevant modalities and channels while ensuring commercial execution. You will have a deep understanding of the customer needs and be able to provide innovative solutions to meet those needs.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

**Responsibilities**:

- Be a business partner to the ANZ Commercial teams working collaboratively to develop, communicate and drive the portfolio programs for both at initial sale and during the lifecycle of the equipment.
- Develop and implement accessory product strategies that meet the needs of the imaging market and drive growth.
- Identify and create new opportunities and work with Customers, sales leaders and account teams (where applicable) to continuously increase prospect funnel.
- Is accountable to achieve Imaging Accessories Service orders and sales OP target.
- Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts.
- Develop and manage relationship with key local & global suppliers, sourcing products to expand the portfolio and drive business, and abide by Government regulations.
- Create and maintain product roadmaps for service Imaging products.
- Work with cross-function teams to review market trends and build new product offerings guided by customers needs.
- Collaborate with Equipment product management teams to ensure alignment of service product strategies with overall product portfolio strategies.
- Drive the performance of the product portfolio, including revenue growth and profitability.
- Manage the product life cycle, including product updates, enhancements, and end-of-life.
- Lead, maintain and update opportunity funnel to drive quarterly operating plan
- Provide quotations in a timely basis, maintain price books, and quoting systems for product portfolio
- Develop pricing strategies and models for service products
- Supporting tender submission for the portfolio
- Monitor, measure and report/present growth program outcomes versus operating plan to senior leadership team
- Completing on-site demonstrations and installations and ensuring commercial and field teams are trained as required.
- Lead the training programs for product range with internal and external stakeholders.

**Compliance**:

- Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
- Adhere to all applicable GE and GE Healthcare compliance policies, codes, and training requirements
- Identify and report any quality or compliance concerns and take immediate corrective action as required

**Quality Specific Goals**:

- Complete all planned Quality and Compliance training within the defined deadlines
- Maintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken
- Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int’l Law is broken
- Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System

**Qualifications and Experience**:

- Tertiary qualifications in business, marketing, product management or related field of study, preferably in the Imaging field with a minimum of 3-5 years' experience in a marketing, commercial, product management or operations/clinical role
- Strong business acumen and domain expertise in imaging/radiology market dynamics and ANZ macro environment
- Commercial sales, marketing or operations experience in managing product portfolio or segment or region
- Excellent analytical, interpersonal, influencing skills with the ability to communicate with employees and customers at all levels
- Willingness to work as part of a team and actively contribute to continuous improvement initiatives.
- A calm and analytical approach to problem-solving (ability to manage and resolve conflict, communicate issues, and propose solutions to both internal team members and external customers)
- Ability to

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