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Restaurant Operations Lead

2 weeks ago

NewcastleMaitland, Australia beBeeManagement Full time $60,000 - $80,000
Assistant Restaurant Manager Job Description

We are seeking a highly skilled and experienced Assistant Restaurant Manager to join our team. The successful candidate will be responsible for supporting the Restaurant Manager with day-to-day operations, guiding the team through busy periods, spearheading crew training, elevating the guest experience, and contributing to the management of inventory and finances.

This is an excellent opportunity for individuals who are passionate about delivering outstanding customer service and have experience in leading teams in fast-paced environments. The ideal candidate will possess exceptional interpersonal and communication skills, as well as a proven track record of achieving and driving Key Performance Indicators (KPIs).

Key Responsibilities:
  • Support Restaurant Manager: Collaborate with the Restaurant Manager to oversee daily operations, ensuring seamless execution of tasks and activities.
  • Lead Team Training: Develop and implement comprehensive training programs to enhance team performance and productivity.
  • Elevate Guest Experience: Focus on creating memorable experiences for guests by providing exceptional service, responding promptly to their needs, and addressing any concerns.
  • Manage Inventory and Finances: Assist with managing inventory levels, tracking sales, and maintaining accurate financial records.
Requirements:
  • Leadership Experience: Proven track record of leading teams in fast-paced, high-energy settings.
  • Customer Service: Exceptional ability to deliver outstanding customer service, resolving issues promptly and professionally.
  • Communication Skills: Excellent interpersonal and communication skills, enabling effective collaboration with colleagues and stakeholders.
  • KPI Achievement: Demonstrated ability to achieve and drive KPIs, resulting in improved performance and efficiency.
Benefits:
  • Competitive Salary: Attractive salary package with bonus structure and share options.
  • Flexible Rosters: Opportunity to work flexible rosters, balancing work-life stability and personal requirements.
  • Career Advancement: Opportunities for advancing leadership abilities, progressing to Restaurant Management and beyond.
  • Training and Development: Comprehensive training program and support to ensure success in role.
  • Perks: Heavily discounted meals, free uniforms, exclusive merchandise, and more.
About Us:

Our organization is committed to fostering a culture of excellence, teamwork, and employee satisfaction. We offer a dynamic and supportive work environment, empowering employees to grow and thrive in their careers.