
IT System Support Expert
5 days ago
Senior IT Support Specialist
About the RoleThis role involves providing expert system support and guidance for a wide range of clients in Microsoft environments.
Responsibilities- Deliver advanced system admin support aligned to service level agreements (SLAs)
- Lead or contribute to architecture, design, and technical solution proposals
- Onboard customers and research new technologies to enhance service delivery
- Engage in pre-sales activities, solution demonstrations, proof-of-concepts (PoCs), and evaluations
- Identify infrastructure risks and develop strategies for improvement
- Participate in on-call or after-hours support rotations
- Expert-level Windows Server/Desktop administration in enterprise environments
- Strong experience with VMWare and virtualized server management
- Proficient in scripting and automation using PowerShell or VBScript
- Solid knowledge of Active Directory, Group Policy, DNS, and DHCP
- Hands-on experience with Microsoft MECM, MSI/MSIX, and OS deployment
- Familiarity with application control tools such as Windows Defender Application Control
- Flexible working arrangements
- High-impact government ICT projects
- Collaborative, supportive team culture
- Career development opportunities
- Professional growth and training
- Competitive salary and benefits package
A collaborative and supportive team environment that fosters professional growth and development.
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