Career Opportunity: Return-to-Work Strategist

7 days ago

Adelaide, South Australia beBeeInjury Full time $90,000 - $120,000

Job Title: Injury Management Specialist

This is a permanent, full-time position that focuses on ensuring the effective return-to-work and recovery strategies within our claims teams are optimized.

About the Role:

  • We are seeking an experienced professional to review and provide advice and coaching to our CTP team on various matters related to rehabilitation provider referrals, treatment reviews, and determinations.
  • You will have the opportunity to work with a diverse team based in Adelaide and contribute to delivering an excellent customer experience.

Your Responsibilities:

  1. Utilize reporting and systems available to identify and ensure daily compliance and legislative requirements are completed within timeframes along with sound data quality.
  2. Support Case Managers alongside the Team Leader and Technical Specialists through the course of their day to achieve high-quality daily activities.
  3. Participate in regular panel reviews with Case Managers and key stakeholders focused on capability uplift in claims management strategy and project outcomes.
  4. Review treatment requests and provide support and coaching to meet quality standards and compliance to ensure decisions are fair, reasonable, and accord with relevant legislation, regulations, and guidelines.
  5. Communicate with internal and external stakeholders.
  6. Support Case Managers in areas such as medical spend initiatives and approval of payment of medical, hospital, and rehabilitation expenses.
  7. Provide regular training to Case Managers and other Specialists where there is opportunity for continuous improvement or changes in process and/or legislation.
  8. Providing review and sign-off on decisions Minor/Non-Minor Injuries, treatment, and other injury management requirements.

About You:

  • Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Exercise Science, Nursing, or other Allied Health Field) are required.
  • Experience in injury management in rehabilitation/insurance/workers compensation is desirable.
  • Injury coding experience is desirable.
  • You enjoy sharing knowledge and coaching.
  • Strong oral and written communication skills and a passion for working in a team environment to achieve outcomes, customer-focused approach, and someone who loves attention to detail.
  • Demonstrated experience in Injury management, particularly high-risk significant injury claims.

What We Offer:

  • A vibrant, collaborative innovative team culture.
  • Flexibility with the option to work from home when fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our Rewards Hub program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus super.

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