Customer Service Ambassador

5 days ago


Maroochydore, Queensland, Australia Great Southern Bank Full time
About this role

We are seeking an experienced Customer Service Specialist to join our team in Maroochydore. As a key representative of our bank, you will provide exceptional support to our customers and their retail banking needs.


Your responsibilities

  • Help customers achieve their financial goals through our range of savings, insurance, and personal lending products.
  • Deliver sales and lending results, supporting our purpose of helping every Australian own their own home.
  • Support our customers in a part-time capacity, working 26.25 hours per week.

What you'll enjoy

  • Learning new things, such as new products and services.
  • Challenging yourself to go above and beyond with each customer conversation.
  • Meeting new people and building connections in your local community.
  • Helping solve problems for customers by matching products and solutions to their needs.
  • Getting results that help our customers achieve their financial and lifestyle goals.
  • Protecting customers through strict adherence to policies and regulations.

About us

At Great Southern Bank, we're committed to building a strong, inclusive, and diverse workplace. We value diverse backgrounds, cultures, abilities, ideas, and experiences, and we support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making.


What we offer

  • Opportunities for development and wellbeing, including study leave and professional wellbeing coaching.
  • Access to our wellbeing centre and the flexibility to work from home two days a week.
  • Discounts on our range of products and services, including savings and transaction accounts, insurance, home loans, and more.


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