Customer Service Agent

2 days ago


Maroochydore, Queensland, Australia Probe CX Full time
Customer Service Specialist Opportunity at Probe CX

We're seeking a skilled and enthusiastic Customer Service Specialist to join our dynamic team at Probe CX. As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Providing excellent customer service through various communication channels
  • Resolving customer complaints and concerns in a fair and timely manner
  • Collaborating with internal teams to resolve complex customer issues
  • Staying up-to-date with product knowledge and services offered by Probe CX
  • Meeting and exceeding customer satisfaction targets
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive hourly rate and incentives
  • A comprehensive training program to help you succeed in your role
  • A hybrid work arrangement that balances work and personal life
Requirements:
  • Australian Citizenship
  • Ability to obtain a security clearance to the required level
  • 5 consecutive years of residency in Australia

At Probe CX, we're passionate about delivering exceptional customer experiences and building strong relationships with our clients. If you're a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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