
Dedicated Healthcare Professionals Wanted
2 weeks ago
Healthcare Specialist Role
We are seeking a highly skilled and experienced Registered Nurse to support Australians with their health concerns through the Healthdirect Helpline.
Key Responsibilities:
- Provide health information and assess symptoms over the phone.
- Conduct comprehensive telephone assessments.
- Recommend the appropriate time and place of care.
- Refer callers to other services such as the GP Helpline, Urgent Care Clinics, and Virtual Emergency Departments.
Requirements:
- Unrestricted AHPRA registration as a Registered Nurse for a minimum of 3 years.
- At least 3 years of full-time (or equivalent) clinical experience within the last 5 years as a Registered Nurse.
- A varied nursing background involving substantial public contact, including complex primary health, acute medical, or emergency department settings.
- Confidence in applying critical thinking and clinical judgment in high-pressure situations across all age groups and clinical presentations.
- Exceptional communication skills both written and verbal, with compassion and professionalism when interacting with external services and vulnerable population groups.
- Strong affinity with using computer systems, including telehealth platforms, databases, and digital communication tools.
Work Arrangements:
- Part-time or full-time: Minimum 20 hours per week.
- Flexible shifts: 2 to 10 hours per shift.
- Operational hours: 5 PM – 5 AM, Monday to Saturday.
EEO Employer Statement:
We actively encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ people, veteran backgrounds, and people living with disabilities (both seen and unseen).
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