Technical Solutions Expert

20 hours ago

Canberra, ACT, Australia beBeeSolutions Full time $180,000 - $210,000

Job Title: Technical Solutions Expert

Are you a skilled and experienced professional with a passion for designing and delivering tailored solutions to meet the needs of our clients? Do you have a strong background in technology and experience working with managed services?

We are seeking a talented Technical Solutions Expert to join our team. As a key member of our pre-sales team, you will be responsible for designing and presenting solutions to prospective and existing clients.

Key Responsibilities:

  • Solution Design & Architecture:
    • Develop end-to-end managed services solutions across infrastructure, cloud, network, security, and workplace services.
    • Translate business requirements into technical solutions aligned with service capabilities and delivery models.
    • Ensure solutions are scalable, secure, and aligned with industry best practices.
  • Pre-Sales Engagement:
    • Work with the sales and account management team to ensure the timely delivery of pre-sales activities and outcomes.
    • Collaborate with sales teams to understand client needs and position appropriate managed services offerings.
    • Lead technical presentations, workshops, and discovery sessions with clients.
    • Prepare and deliver compelling proposals, RFP responses, and solution documentation.
  • Stakeholder Collaboration:
    • Work with internal teams (delivery, operations, finance, legal) to ensure a deliverable solution is prepared.
    • Understand service partner solutions and ensure we have commercial non-disclosure, pricing and/or subcontract for key partners.
    • Manage the NetSuite queue and workload to ensure any potential contention is addressed and the appropriate solutions requests have been correctly prioritised in line with business and sales objective.
  • Innovation & Continuous Improvement:
    • Provide ideas for continuous improvement of pre-sales proposals and technical delivery documentation to ensure our documentation is always in line with customer expectations and market standards.

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