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Compassionate Care Specialist

3 weeks ago

Tamworth, New South Wales, Australia beBeeCare Full time $79,200 - $91,200

Are you looking for a career that makes a positive impact on people's lives? As a Personal Care and Services Coordinator, you'll play a vital role in delivering exceptional care and support services to seniors.

The Role

This permanent full-time position is responsible for providing tailored care and support solutions to meet the unique needs of each resident. You'll work closely with our clinical, sales, admissions, and finance teams to ensure seamless transitions for new residents.

  • Managing incoming enquiries in a timely and empathetic manner.
  • Liaising with customers and facilities to schedule or conduct onsite tours.
  • Supporting new residents and their families settle into the facility through being a dedicated point of contact.
  • Serving as a primary liaison for residents and their families for a smooth transition into aged care as well as ongoing support.

About You:

  • Strong interpersonal and communication skills, with the ability to connect with residents, families, and team members effectively.
  • Empathy, compassion, and a genuine interest in supporting the needs of elderly individuals.
  • Experience in responding to high-volume enquiries and managing multiple priorities.
  • Proficiency in using CRM software, Microsoft Office, and other relevant tools.
  • Proven experience in customer-facing roles, preferably in the aged care or healthcare industry.

As a valued member of our team, you'll enjoy a range of benefits including newly launched wellness programs, employee discounts, and FREE On-the-job training opportunities.

We're seeking someone who is available for a full-time role Monday to Friday, with a passion for delivering exceptional care and support services to all residents.