Customer Relationship Specialist

1 week ago

City of Parramatta Council, Australia beBeeCustomerExperience Full time $32,119 - $44,997
Job Overview

The Customer Experience Officer plays a pivotal role in delivering superior customer service across diverse Council facilities.

This position necessitates exceptional communication and interpersonal skills, as well as the ability to work independently and collaboratively within a team.

Key Responsibilities
  • Delivering Exceptional Customer Service: Provide high-quality service to customers, ensuring their needs are met and exceeded.
  • Facilitating Team Collaboration: Work effectively with colleagues to achieve shared goals and objectives.
  • Developing Effective Communication Strategies: Utilize strong verbal and written communication skills to convey information and ideas.
Requirements

To succeed in this role, you will require:

  • Excellent communication and interpersonal skills
  • Able to work independently and within a team
  • Strong problem-solving and analytical skills
What We Offer

We offer a range of benefits, including:

  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • A competitive salary and benefits package
About This Role

This is an exciting opportunity to join our team and make a real difference in the lives of our customers.

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