Customer Relationship Specialist

2 days ago

Parramatta, Australia Complete Credit Solutions Full time

Full time permanent opportunity in Parramatta
- Entry level role - full training and support provided
- Lots of career progression and development for the right people

Are you passionate about customer service, have a knack for thinking outside the box and are resilient in nature? We are growing, and this role might be the perfect fit for those looking for a career switch

Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to our customers through flexible payment solutions. Established in 2012 by our Co-Founders, Complete Credit Solutions is an Australian-owned and operated business specialising in the acquisition and servicing of consumer debts, including credit cards, personal loans, and car finance.

With full training provided, we are now seeking like-minded individuals to join our team as a Customer Relationship Specialist, working in our Parramatta office on a full time permanent basis.

**As a Customer Relationship Specialist (CRS), your role will entail**:

- Managing your own portfolio of accounts
- Locate and establish contact with our customers, building rapport and ensuring we are compliant with relevant acts/guidelines
- Investigative searches, bring out your inner private investigator
- Skip trace to locate and contact customer
- Strategising and negotiating positive outcomes for all parties

**The perks and benefits**
- No prior experience needed, we will provide all training and support along the way (including three weeks PAID training)
- Parramatta location close to all public transport, parking, shops, cafes and dining precincts
- Internal Seniors Pathway career progression - we look to promote internally first every time
- A competitive base salary plus bonuses - HUGE earning potential
- Celebrations, award nights and team outings to recognise achievements
- Join a rapidly growing business, with three high performing teams in Parramatta, Hurstville and Gosford
- Great work culture, working alongside a high achieving, diverse, supportive and fun team
- Join a company that values wellness Access to 24/7 massage chairs, fresh fruit, free flowing barista coffee, prayer and reflection rooms and more
- Smart casual dress code

**About you**
- The ability to work in a high-volume call centre environment in both an inbound and outbound setting
- Previous experience in financial services, banking and/or call centre roles are highly regarded (however not essesntial)
- Results driven and motivated to achieve targets
- Computer literacy skills
- Excellent verbal and written communication skills
- Enjoys problem-solving, lateral thinking and thinking ‘outside the box’
- Need to be determined, driven and motivated to succeed
- Inquisitive and enjoy investigating, building rapport and negotiating
- Being open, honest and having a strong work ethic
- Ability to always remain professional, respectful, and cooperative
- Comfortable learning new systems and ways of working

**Essential Criteria**
- Note this is a full time position - work hours are Monday to Friday 8:30am - 5pm
- As part of the CCS Recruitment process, successful applicants will be required to complete a National Police Criminal History Check before they receive an employment offer._
- _
- _
Call us on 02 8898 0176 if you have any questions.

  • Customer Relationship Specialist

    1 week ago

    Parramatta, Australia Bank of Queensland Full time

    **About the Role** **About you** As an experienced Customer Relationship Specialist you will be a passionate, high performing operator who consistently delivers an outstanding customer experience, by demonstrating: - Excellent customer service experience, preferably from the banking industry - Exposure to consumer lending would be advantageous - The drive to...

  • Customer Relationship Specialist

    2 days ago

    Parramatta, Australia Complete Credit Solutions Full time

    Previous call centre experience will be advantageous - Full training and support + career development opportunities - Perfect for those who enjoy investigating and lateral thinking Have a knack for thinking outside the box? Love helping customers and enjoy a good challenge? Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to...

  • Relationship Manager

    2 weeks ago

    Parramatta, Australia St.George Full time

    Relationship Manager opening in our St. George Commercial Bank - Work with a Specialist portfolio of Professional services clients - Sydney CBD or Parramatta based **How will I help?** St. George Commercial Banking supports Australian industry through a network of professional bankers, specialists, and support teams, and we’re committed to offering deep...

  • Customer Specialist

    2 weeks ago

    Parramatta, Australia Australian Unity Full time

    **Your New Role**: Our Home Health platform is a leading integrated healthcare business delivering in home clinical and care services that meet the needs of the wider community. Working within our Sales Team as one of our **Customer Specialist Representatives** you will work closely with our Business Development Partners to facilitate and support the growth...

  • Customer Service Specialist

    7 days ago

    Parramatta, Australia Supercare Solutions Pty Ltd Full time

    **About Us** Join our dynamic team at SuperCare, an Australian company dedicated to assisting eligible patients with the early release of their Superannuation for medical treatment costs. Our mission is to empower individuals to prioritise their well-being. With more than a decade of experience, we are committed to positively impacting our clients’ lives....

  • Medical Receptionist

    2 weeks ago

    Parramatta, Australia Marsden Eye Specialist Full time

    **Medical Receptionist** Marsden Eye Specialists - Parramatta, Sydney NSW Medical Administration (Healthcare & Medical) **Experienced Medical Receptionist - Full Time Position** Marsden Eye Specialists is an Ophthalmology practice with rooms in Parramatta, Penrith and Castle Hill. We are currently seeking an experienced medical receptionist to join our...

  • Medical Receptionist

    2 weeks ago

    Parramatta, Australia Marsden Eye Specialist Full time

    **Medical Receptionist** Marsden Eye Specialists - Parramatta, Sydney NSW Medical Administration (Healthcare & Medical) **Experienced Medical Receptionist - Full Time Position** Marsden Eye Specialists is an Ophthalmology practice with rooms in Parramatta, Penrith and Castle Hill. We are currently seeking an experienced medical receptionist to join our...

  • Customer Service Specialist

    3 days ago

    Parramatta, Australia Great Southern Bank Full time

    **More about the role** Our Customer Service Specialist (Personal Lender) role is pivotal to supporting our purpose. Based in our Parramatta branch, you will provide support and serve the local community as the first point of contact for our retail customers and their banking needs. This role is so much more than over the counter transactions and...

  • Customer Service Specialist

    3 days ago

    Parramatta, Australia Great Southern Bank Full time

    As our highly valued **Customer Service Specialist** based in **Parramatta** your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. **You’ll make an impact by**: - Helping customer meet their financial goals through our great value savings, insurance and personal...

  • Customer Experience Specialist Trainee

    1 day ago

    Parramatta Park, Queensland, Australia Inchcape Full time $50,000 - $80,000 per year

    Are you passionate about delivering exceptional customer service and eager to kickstart your career in the automotive industry? As a Customer Experience Specialist Trainee, you'll have the opportunity to learn and develop the skills needed to become a key player in our customer-focused team. This role is perfect for individuals who are enthusiastic,...