Customer Relationship Specialist

4 days ago

Parramatta, Australia Complete Credit Solutions Full time

Full time permanent opportunity in Parramatta
- Entry level role - full training and support provided
- Lots of career progression and development for the right people

Are you passionate about customer service, have a knack for thinking outside the box and are resilient in nature? We are growing, and this role might be the perfect fit for those looking for a career switch

Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to our customers through flexible payment solutions. Established in 2012 by our Co-Founders, Complete Credit Solutions is an Australian-owned and operated business specialising in the acquisition and servicing of consumer debts, including credit cards, personal loans, and car finance.

With full training provided, we are now seeking like-minded individuals to join our team as a Customer Relationship Specialist, working in our Parramatta office on a full time permanent basis.

**As a Customer Relationship Specialist (CRS), your role will entail**:

- Managing your own portfolio of accounts
- Locate and establish contact with our customers, building rapport and ensuring we are compliant with relevant acts/guidelines
- Investigative searches, bring out your inner private investigator
- Skip trace to locate and contact customer
- Strategising and negotiating positive outcomes for all parties

**The perks and benefits**
- No prior experience needed, we will provide all training and support along the way (including three weeks PAID training)
- Parramatta location close to all public transport, parking, shops, cafes and dining precincts
- Internal Seniors Pathway career progression - we look to promote internally first every time
- A competitive base salary plus bonuses - HUGE earning potential
- Celebrations, award nights and team outings to recognise achievements
- Join a rapidly growing business, with three high performing teams in Parramatta, Hurstville and Gosford
- Great work culture, working alongside a high achieving, diverse, supportive and fun team
- Join a company that values wellness Access to 24/7 massage chairs, fresh fruit, free flowing barista coffee, prayer and reflection rooms and more
- Smart casual dress code

**About you**
- The ability to work in a high-volume call centre environment in both an inbound and outbound setting
- Previous experience in financial services, banking and/or call centre roles are highly regarded (however not essesntial)
- Results driven and motivated to achieve targets
- Computer literacy skills
- Excellent verbal and written communication skills
- Enjoys problem-solving, lateral thinking and thinking ‘outside the box’
- Need to be determined, driven and motivated to succeed
- Inquisitive and enjoy investigating, building rapport and negotiating
- Being open, honest and having a strong work ethic
- Ability to always remain professional, respectful, and cooperative
- Comfortable learning new systems and ways of working

**Essential Criteria**
- Note this is a full time position - work hours are Monday to Friday 8:30am - 5pm
- As part of the CCS Recruitment process, successful applicants will be required to complete a National Police Criminal History Check before they receive an employment offer._
- _
- _
Call us on 02 8898 0176 if you have any questions.

  • Customer Relationship Specialist

    4 days ago

    Parramatta, Australia Complete Credit Solutions Full time

    Previous call centre experience will be advantageous - Full training and support + career development opportunities - Perfect for those who enjoy investigating and lateral thinking Have a knack for thinking outside the box? Love helping customers and enjoy a good challenge? Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to...

  • Building Customer Relationships

    1 week ago

    Parramatta Park, Queensland, Australia beBeeRelationship Full time $45,600 - $64,800

    Customer Relationship Specialist Gain a permanent part-time opportunity in our Parramatta CBD office with a hybrid schedule, working 20 hours a week (Mon-Fri) and enjoying set rosters during business hours. Job Overview We are seeking a highly motivated individual to join our team as a Customer Relationship Specialist. In this role, you will be...

  • Assistant Relationship Manager

    14 hours ago

    Parramatta, Australia Westpac Full time

    Exciting opportunity to assist on a specialist Emerging Corporate portfolio - Perfect opportunity for accounting and finance professionalsParramatta based, with working flexibility **How will I help?** Rock-solid relationships are at the heart of every commercial banking decision we make. In this strategic role you’ll work closely with Relationship...

  • Relationship Manager

    7 days ago

    Parramatta, New South Wales, Australia ANZ Full time $80,000 - $120,000 per year

    About UsIf you're looking for more impact in your commercial banking career, you need to be looking at ANZ. Because for us, commercial banking is about relationships. It's how we give our clients the tailored insights and solutions they rely on. And it's how our Diversified Industries relationship managers share in more of the passion and success of their...

  • Relationship Manager

    7 days ago

    Parramatta Park, Queensland, Australia ANZ Full time $90,000 - $120,000 per year

    About UsAbout the Role Managing a portfolio of Diversified Industries customers with a customer-centric approach Collaborating with Product Partners and the broader credit team to structure deals Working closely with lending services to minimise provisions Building valued relationships with operations teams to build efficiencies and minimise non lending...

  • Relationship Manager

    13 hours ago

    Parramatta, Australia Just Better Care Full time

    Are you passionate about making a positive difference in your local community? - Assist customers to live independently in their home, keeping them safe and connected to their community. Reporting to the Operations Manager, the Relationship Manager will be motivated to assist in delivering exceptional service to our Aged Care and NDIS customers, supporting...

  • Customer Service Specialist

    2 weeks ago

    Parramatta, Australia Supercare Solutions Pty Ltd Full time

    **About Us** Join our dynamic team at SuperCare, an Australian company dedicated to assisting eligible patients with the early release of their Superannuation for medical treatment costs. Our mission is to empower individuals to prioritise their well-being. With more than a decade of experience, we are committed to positively impacting our clients’ lives....

  • Customer Relationship Specialist

    1 week ago

    City of Parramatta Council, Australia beBeeCustomerExperience Full time $32,119 - $44,997

    Job OverviewThe Customer Experience Officer plays a pivotal role in delivering superior customer service across diverse Council facilities.This position necessitates exceptional communication and interpersonal skills, as well as the ability to work independently and collaboratively within a team.Key ResponsibilitiesDelivering Exceptional Customer Service:...

  • Relationship Manager

    4 weeks ago

    Parramatta Park, Queensland, Australia Australia and New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert:Relationship Manager - Diversified IndustriesDivision: Australia CommercialAbout UsIf you're looking for more impact in your commercial banking career, you need to be looking at ANZ. Because for us, commercial banking is about relationships. It's how we give our clients the tailored insights and solutions they...

  • Customer Service Advisor

    2 weeks ago

    Parramatta, Australia Westpac Group Full time

    Permanent position at our St George branch in Parramatta, Westfield - 36 hours per week - **MUST BE ABLE TO WORK SATURDAYS**: - Ongoing professional development opportunities to keep you engaged **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right...