Customer Journey Architect

We are looking for a Customer Experience Specialist who is passionate about delivering exceptional customer experiences and has a proven track record of developing and executing effective customer experience strategies.Key Responsibilities:Conduct research to understand customer needs, preferences, and behaviors so that you can translate them into insights...

A lifecycle marketing specialist is responsible for creating targeted marketing campaigns that engage customers throughout their journey with a company.Key ResponsibilitiesCustomer Journey Creation: Design comprehensive customer journeys that align with customer behaviors and nurture leads throughout their lifecycle.Email Marketing & Automation: Develop and...

Visionary thinkers wanted! We're seeking a Conversational AI Experience Designer to join our team at Virgin Australia.This role offers the opportunity to shape the future of customer service and drive business growth through innovative conversational AI solutions.You'll work closely with our digital transformation team to design and implement conversational...

We are seeking a talented Customer Journey Manager to join our team at Bookaway Now Travel.Job OverviewThe Customer Journey Manager will be responsible for managing client relationships and ensuring seamless travel experiences.ResponsibilitiesClient Relationship Management: Build and maintain strong relationships with clients to understand their travel...

Join Our Team:As a Customer Journey Ambassador at Koko Black Premium Pty Ltd, you'll embark on a journey of personal and professional growth. You'll develop expertise in our specialist products, deliver exceptional customer experiences, and contribute to a collaborative team environment.Your Key Responsibilities:Develop Product Knowledge: Acquire in-depth...

Job OverviewWe are seeking an experienced Customer Experience Journey Designer to lead the design, development, and optimization of customer-centric journeys within the Financial Services/Banking sector.The ideal candidate will collaborate with stakeholders to deliver data-driven solutions, enhance customer experiences, and drive business value in an Agile...

Angle Auto Finance is on a mission to put more Australians behind the wheel. As a leading player in the automotive finance industry, we're committed to delivering exceptional customer experiences that exceed expectations. The Customer Journey Manager role is a critical part of this strategy, responsible for designing and implementing customer-centric...

This organisation is committed to enhancing their Digital Customer Experience. They are seeking a skilled and driven Agile Business Analyst - Mobile App to work closely with the business and deliver sharp user stories, manage workshops, and aid in delivering this significant piece of work.About This RoleThis role is critical in shaping the future of their...

Key ResponsibilitiesThe Lifecycle Marketing Professional will be responsible for developing and executing lifecycle marketing strategies that drive customer engagement and retention. This will involve owning and driving our lifecycle marketing strategy, designing and executing end-to-end lifecycle campaigns, and developing comprehensive customer journey...

Job DescriptionThe Customer Experience Architect will lead the development of our out-of-the-box onboarding experience, drawing from learnings of over 200+ customers. This role will require strong analytical skills, with the ability to translate customer and technical requirements into a commercial framework.ResponsibilitiesDesign the best customer...

Appian ArchitectNXT GIG is in search of a talented Appian Architect to join our team and lead the design and implementation of solutions using the Appian platform. As an Appian Architect, you will play a crucial role in transforming business requirements into innovative applications that enhance operational efficiency and drive business growth. You will...

Xpert Consulting Pty Ltd (trading as Novon) is a large Sydney based IT Services business. We operate a number of Technology centric brands including Novon , our IT Services business focused on delivering Data Transformation Services for clients large and small.Do you like to design strategic data solutions for complex enterprise environments? We have several...

About UsAt Recmatrix Consulting, we are passionate about delivering innovative solutions that enhance customer experiences and drive business value.We are seeking an experienced Agile Project Manager - Customer Journeys to join our team and help us achieve our mission.The successful candidate will have a proven track record of leading Agile projects and...

Join the team at ENGINEERINGUK as an AWS Senior Architect and take on a challenging role that requires your expertise in cloud transformation. As a trusted advisor, you will serve Financial Services organizations, guiding them in their cloud adoption journey and ensuring they maximize the benefits of AWS technologies.">Help Financial Services organizations...

We are seeking a highly experienced Sr. Cloud Architect to join our team at HashiCorp. As a key member of our Solutions Engineering team, you will be responsible for partnering closely with one or more Sales Executives and supporting the entire Customer journey.The ideal candidate will have a deep understanding of cloud computing, infrastructure...

Succeed as a Customer-Focused Solutions ArchitectAs a Senior Solutions Engineer at People 2.0 Australia (EST) Pty Ltd, you will play a pivotal role in driving technical success and delivering business growth by helping customers realize the value of our AI-native platform. This is a unique opportunity to join a forward-thinking company that empowers SaaS...

Solutions ArchitectWe are seeking a highly skilled Solutions Architect to co-lead the design, selection, and procurement of next-generation banking solutions in the South Pacific region. The ideal candidate will have a strong technical background in solution design, vendor selection, and implementation oversight, ensuring that technology investments align...

Solutions ArchitectWe are seeking a highly skilled Solutions Architect to co-lead the design, selection, and procurement of next-generation banking solutions in the South Pacific region. The ideal candidate will have a strong technical background in solution design, vendor selection, and implementation oversight, ensuring that technology investments align...

OSF Digital is a top digital transformation specialist and leading global commerce solutions company. With expertise in enterprise connected commerce, omnichannel integrations, internationalization, and commerce optimization, we help brands seamlessly navigate through their entire digital transformation journey. OSF Digital is a certified and award-winning...

Customer Engagement Solutions ArchitectWe're looking for an experienced Customer Engagement Solutions Architect to design and implement Salesforce solutions that meet the complex needs of our clients.This role requires a deep understanding of Salesforce technology, business processes, consultancy, and best practices to ensure successful customer onboarding,...