Administrative Service Coordinator

3 days ago

Sydney, New South Wales, Australia Easy Authoring Full time

Discover a challenging opportunity with Easy Authoring as an Administrative Service Coordinator. This exciting role is available due to company growth and requires someone with excellent customer service skills.

About the Role

We are seeking a highly organized individual who can deliver top-notch customer service at our reception desk while providing administrative support to our team. As an Administrative Service Coordinator, you will be responsible for:

  • Providing exceptional front-line customer service, including initial advice, information, guidance, escalating issues, and managing customer information with confidentiality, accuracy, and integrity.
  • Updating and maintaining customer and stakeholder records using our CRM application to ensure all information is accurate, stored correctly, and accessible in a timely manner.
  • Performing reception duties, including answering phone calls, greeting visitors, and assisting with workload peaks by covering other support staff.
  • Coordinating team and stakeholder meetings, including scheduling diaries, organizing catering, preparing agendas, and taking notes and following up on agreed actions when required.
  • Preparing routine correspondence, emails, and briefs according to format and template requirements.
  • Sorting incoming mail, administering outgoing mail, distributing faxes and packages, and assisting with bulk mail outs and correspondence.
What We Offer

This contract role offers an hourly pay rate of up to $45 per hour, plus Superannuation benefits. You will work a hybrid schedule, splitting time between working from home and our Parramatta office. The standard working hours are 8 hours a day, 40 hours a week.

Key Requirements

To be successful in this role, you will need to have excellent communication and organizational skills, as well as the ability to maintain confidentiality and accuracy in your work. If you are a motivated and detail-oriented individual looking for a new challenge, we encourage you to apply.

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