Employee Relations Matter Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeEmployment Full time $150,000 - $170,000
Job Title: Employee Relations Advisor Specialist

FIS is a leading fintech company that touches nearly every market, company and person on the planet. Our teams are inclusive and diverse, working together and celebrating our differences.

This role will be responsible for providing expert guidance to management on employee relations matters, ensuring compliance with employment laws and company policies.

  • Provide guidance and compliance: Ensure that employee relations matters are handled in accordance with employment laws and company policies.
  • Conduct thorough investigations into intricate HR-related employee grievances and ethics cases, resolving conflicts and recommending appropriate actions.
  • Handle consultation actions, with external support for larger actions.
  • Handle sensitive, in-depth, and escalated involuntary terminations, with involvement in all involuntary exits in certain countries.
Key Responsibilities:
  • Investigate complaints raised to the works councils.
  • Manage workplace relationships between employees and management.
  • Serve as a point of contact for labor inspections and queries.
What You Will Need:
  • Conflict Resolution/Negotiation: Ability to mediate disputes and negotiate agreements effectively.
  • Knowledge of Employment Laws: In-depth understanding of local employment laws and regulations. Employment law knowledge of APAC countries advantageous.
  • Problem Solving: Strong analytical skills to identify issues and develop effective solutions.
  • Empathy: Ability to understand and share the feelings of others, fostering a supportive work environment.
  • Active Listening: Excellent listening skills to fully understand and address employee concerns.
  • Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively.
  • Organizational Abilities: Exceptional organizational skills to manage multiple tasks and priorities efficiently.
  • Strategic Oversight: Ability to provide strategic direction and oversight in employee relations matters.
  • Compliance Expertise: Strong knowledge of compliance requirements to ensure adherence to laws and regulations.
  • Microsoft Office Proficiency: Showing proficiency in Microsoft Office applications, such as Excel and Word.
  • Confidentiality: Demonstrating an ability to work with confidential information.
  • Market Awareness: Clear understanding of and strong focus on the external market, competitors, regulatory, and marketplace trends.
  • Attention to Detail: Attention to detail, analytical/reasoning, interpersonal, organizational, and problem-solving skills.
  • Cross-Functional Teamwork: Ability to work effectively in a cross-functional team environment.
  • Data Analysis: Ability to draw accurate conclusions from raw data.
  • Interpersonal Skills: Ability to interface with all levels of employees.
  • Flexibility: Ability to prioritize, multi-task, and maintain flexibility in a fast-paced, changing environment.
  • Relationship Building: Ability to establish and maintain effective working relationships with employees, vendors, clients, and the public.
  • Judgment and Business Acumen: Sound judgment, business acumen, influencing skills, and proactive approach to effectively address sensitive employee issues.

Years Of Experience: Minimum of 10 years of progressive HR experience, with a strong emphasis on employee relations as the primary focus area.

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