Human Resources Operations Specialist

2 weeks ago


Sydney, New South Wales, Australia The Iconic Full time
Job Title: Human Resources Operations Specialist

About Us:

The Iconic is a leading fashion e-commerce destination in Australia and New Zealand, redefining the future of retail since 2011. Our e-commerce platforms provide an inspiring customer experience, and we're committed to making a positive difference through fashion, sports, home, and beauty.

Role Overview:

We are seeking a highly skilled Human Resources Operations Specialist to join our team on a 12-month contract. As a key member of our People Operations team, you will oversee and lead the day-to-day administration, operations, and service delivery of the P&C function, focusing on operational efficiency in a digitally enabled environment.

Key Responsibilities:

  • Team Leadership: Lead and develop a high-performing team, fostering a culture of collaboration and excellence.
  • HRIS Management (Workday): Oversee maintenance and optimization of the HR Information System (HRIS) to enhance efficiency.
  • Audit & Regulatory Reporting: Oversee Workplace Gender Equality Agency (WGEA) reporting and other regulatory and audit requirements.
  • Industrial Relations Monitoring: Stay current on trends, regulatory changes, and award updates related to Industrial Relations.
  • Annual Classification Review: Support the July review in alignment with government-mandated wage increases.
  • Maintenance & Optimization of Ask P&C (JIRA): Ensure seamless support for managers and employees by maintaining and optimising the Ask P&C (JIRA) system.
  • Employment Entitlements Assurance: Ensure ongoing compliance with employment entitlements.
  • P&C Policy Governance: Review, maintain, and govern People & Culture (P&C) policies for accuracy and relevance.
  • Benefits Administration: Oversee the administration of employee benefits.
  • Remuneration Administration: Manage the Long-Term Incentive Plan (LTIP) tracker and support remuneration review processes.
  • Pay Equity Analysis: Conduct annual pay equity analysis and reporting.
  • P&C Technology Management: Lead P&C tech systems renewals, manage subject matter experts (SMEs), and enhance user experience (UX) across platforms.
  • Process Review: Regularly review HRIS processes and approvals for efficiency and effectiveness.
  • Emerging P&C Technology Evaluation: Assess new P&C technology trends and evaluate their potential impact on internal tech architecture.

About You:

To succeed in this role, you will need:

  • Experience in a P&C Operations Manager role, with exposure to managing P&C systems (Workday).
  • Experience in Workday and acting as an SME for this system will be ideal to be successful in this role.
  • Experience in leading a team.
  • The ability to manage competing priorities in a fast-paced environment.
  • Creative and effective problem-solving skills, with the ability to identify trends and develop solutions.
  • Demonstrated commitment to quality employee experience, managing and developing wide stakeholder relationships.
  • Strong collaboration and communication skills.
  • Excellent planning and task management to deadlines.
  • High attention to detail, process, and systems.

About Working at The Iconic:

At The Iconic, we value our people and offer an incredible work environment. Here's what you can expect:

  • Curate your style with our amazing staff discount and famous sample sales.
  • Wellbeing access to discounted gym memberships and wellbeing programs.
  • People-first approach with access to our Employee Assistance Program for you and your family.
  • Volunteer days working as a Charity Partner with Thread Together for society and environmental change.

Salary: $80,000 - $110,000 per annum depending on experience.



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