Banking Consultant, Deer Park VIC

3 weeks ago


Deer Park, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role


As a Banking Consultant at ANZ, you will play a key role in delivering exceptional customer experiences by meeting each customer's end-to-end banking needs. This will involve providing seamless branch experiences, needs-based conversations, and educating customers on digital solutions.


You will be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience. This role requires someone who is highly adaptable to change and ambiguity, with the ability to multi-task and work in a collaborative team environment.


To succeed in this role, you will ideally bring:



  • Exceptional customer focus - retail experience is an advantage;
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage;
  • Able to multi-task and highly adaptable to change and ambiguity;
  • Willingness to work in a collaborative team environment;
  • Sound understanding of compliance;
  • Excellent communication and interpersonal skills;

This is a permanent, full-time role with 40 hours/week. You will be based at Shop MM5, 28-72 Neale Road, Deer Park VIC. At ANZ, we offer a range of benefits including access to health and wellbeing services and discounts on selected products and services.


We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.



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