Banking Consultant, Deer Park VIC

1 day ago


Deer Park, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role

As a Banking Consultant at ANZ, you will provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.

You will be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.

Key responsibilities include:

  • Providing customers with a seamless branch experience
  • Meeting customer needs across transaction activities and digital solutions
  • Acting as a role model and peer coach to deliver exceptional customer experience

Requirements:

  • Exceptional customer focus
  • Experience in being a user and promoter of technology
  • Ability to multi-task and adapt to change and ambiguity
  • Willingness to work in a collaborative team environment
  • Sound understanding of compliance
  • Excellent communication and interpersonal skills

At ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.



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