Financial Services Representative

2 days ago

Melbourne, Victoria, Australia beBeeCareer Full time $50,000 - $85,000
Job Description

We are seeking a skilled Financial Services Representative to join our team. As a key customer-facing position, you will be responsible for providing excellent service to our customers, creating a stress-free and seamless experience for each person you serve.

Your role will entail welcoming all customers who enter the branch, helping them with transactional and savings banking needs, building strong relationships with customers, and providing relevant banking advice to suit their situation and goals.

You will also be responsible for referring customers to our team of specialists when required and educating customers on new technologies to assist them in the future.

Required Skills and Qualifications

To be successful in this role, you will need a strong background in face-to-face customer service, with experience handling cash quickly and accurately. You will also need the ability to multitask in busy environments and build relationships with customers from all walks of life.

Able to explore and identify customer needs through asking the right questions and proactively contacting existing customers, you should be comfortable working in a dynamic environment where no two days are the same.

Sales or banking experience is highly desirable, but we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more.

Benefits

In addition to a competitive salary, you can expect financial benefits for being part of our team. These include special banking, wealth, and insurance offers, as well as opportunities for career growth and development.

We are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products, and services for our customers, employees, and community.

What's it like to work here?

We aim to provide one big, supportive team to help us reach our vision to become one of the world's great service companies. Working with us, you'll discover new ways of working and an exciting range of roles to showcase your skills.

We value diversity and flexibility and strive to create an environment where everyone belongs.

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