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Patient Services Coordinator
1 month ago
At Monash IVF Group, we're leading the future of reproductive health services. As a Patient Services Coordinator, you'll play a vital role in enhancing the patient experience. With a focus on compassion, attention to detail, and exceptional service, you'll make a real difference in the lives of our patients.
Key Responsibilities:- Provide timely and considered communication to patients, ensuring their needs are met with care and compassion.
- Manage patient bookings, monitor clinic appointments, and maintain accurate data entry into our patient management system.
- Deliver exceptional administrative support to our clinicians, ensuring seamless communication and collaboration.
- Contribute to a dynamic and multidisciplinary team, working cohesively to improve patient outcomes and experiences.
- Knowledge of medical terminology and previous experience with Medicare, medical billing, and receipting.
- Excellent telephone manner, computer, and IT skills, with a strong attention to detail.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Flexibility to work rotating early starts, evening clinics, and Saturday shifts.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A comprehensive Learning & Development Framework, supporting your career aspirations.
- Access to a contemporary Employee Assistance Program, promoting employee wellbeing.
- Discounts on Repromed fertility and ultrasound services.
- Paid IVF Leave and Paid Parental Leave.
