Customer Liaison Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $76,472 - $96,144

Job Title: Customer Liaison Specialist

**Job Summary**: We are seeking an experienced and customer-focused individual to join our team as a Customer Liaison Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting a positive experience for all stakeholders.

**Key Responsibilities:**

  • Provide high-quality customer service through effective communication, empathy, and problem-solving skills.
  • Respond promptly and professionally to customer inquiries and concerns via phone, email, or in-person.
  • Work collaboratively with cross-functional teams to resolve complex issues and improve overall customer satisfaction.

**Requirements and Skills:

  • Excellent communication and interpersonal skills with the ability to build rapport with customers and colleagues.
  • Proven track record of delivering exceptional customer service in a fast-paced environment.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.

**What We Offer:**

Benefits:

  • Comprehensive leave options, including annual leave and long service leave.
  • Access to training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that encourages collaboration and open communication.

Why Work With Us?

We pride ourselves on being a values-driven organization that prioritizes customer satisfaction, teamwork, and employee well-being. If you're passionate about delivering exceptional customer experiences and joining a forward-thinking team, we'd love to hear from you

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