
Payroll Leader
18 hours ago
As a seasoned payroll expert, you will be responsible for overseeing the delivery of payroll services across multiple clients, leading a capable team, and providing technical guidance on complex payroll matters.
- Key Responsibilities:
- Lead and Coach the Team – Guide junior staff members through daily workflows, provide hands-on training, conduct regular check-ins, and set high standards for quality and consistency.
- Be the Client’s Trusted Advisor – Act as the escalation point for payroll queries, onboard new clients, establish clear expectations, and maintain open communication channels.
- Oversee Payroll Operations – Ensure end-to-end payroll cycles are accurate, timely, and compliant across multiple clients.
- Manage Complexity with Confidence – Handle advanced cases including redundancies, multi-state long service leave, and ETP calculations with precision.
- Drive Compliance and Governance – Stay up-to-date with legislative changes, conduct audits, and ensure every payroll decision meets regulatory requirements.
- Leverage Technology – Configure and optimize payroll systems, streamline workflows, troubleshoot system issues, and champion process improvements.
- Continuously Improve Processes – Identify areas for improvement, develop and implement new processes, and measure their effectiveness.
- 5+ years' experience in payroll management, including time in a leadership or senior role.
- Strong technical knowledge of payroll legislation, awards, allowances, super, STP, and payroll tax.
- Advanced skills in payroll software and practice/workflow management systems.
- Excellent communication and interpersonal skills, with the ability to explain complex concepts in simple terms.
- Proven ability to manage multiple clients, budgets, and deadlines.
- A natural leader with coaching skills and a collaborative mindset.
- Tech-savvy and proactive, always looking for ways to improve efficiency and deliver results.
- The opportunity to make a real impact by shaping client outcomes and leading a team.
- A dynamic work environment where technology, innovation, and collaboration come together.
- Ongoing professional development and opportunities for growth and advancement.
- Flexible work arrangements and a supportive, inclusive culture.
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