
Payroll Team Leader
14 hours ago
This role oversees the delivery of payroll services to multiple clients, managing a team and providing expertise on complex matters.
Key Responsibilities:
- Lead a team of payroll specialists in delivering accurate, compliant, and real-time payroll solutions to clients.
- Be the primary point of contact for clients, handling queries and providing guidance on payroll matters.
- Ensure end-to-end payroll cycles are accurate, timely, and compliant across multiple clients.
- Manage complexity with precision by handling advanced cases, including redundancies, multi-state long service leave, and ETP calculations.
- Stay up-to-date with legislation and award changes, running audits and ensuring every payroll decision meets scrutiny standards.
- Leverage technology to configure and optimize Employment Hero Payroll (KeyPay), streamline workflows, troubleshoot system issues, and champion smarter ways of working.
- Continuously improve processes, templates, and tools to lift efficiency, accuracy, and client satisfaction.
Requirements:
- A minimum of 5 years' payroll experience, including time in a senior or leadership role.
- Strong technical knowledge of payroll legislation, awards, allowances, super, STP, and payroll tax.
- Advanced skills in Employment Hero Payroll (KeyPay) and practice/workflow management systems.
- A confident communicator able to explain payroll complexities in clear, client-friendly language.
- Proven ability to manage multiple clients, budgets, and deadlines.
- A natural leader with coaching skills and a collaborative mindset.
- Tech-savvy and proactive, always looking for smarter ways to deliver.
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