Customer Support Representative Traineeship

4 weeks ago


Sydney, New South Wales, Australia Komatsu Australia Pty Ltd Full time

**Unlock Your Career Potential with Komatsu Australia**

Are you looking for a challenging and rewarding career in the automotive industry? Look no further than Komatsu Australia's Customer Support Representative Traineeship

As a trainee, you will have the opportunity to work with a leading manufacturer of heavy machinery and equipment, gaining valuable skills and knowledge in customer service, sales, and parts interpretation.

Throughout the 3-year program, you will receive comprehensive training in state-of-the-art facilities, working on innovative and advanced equipment ranges globally. Upon successful completion, you will obtain the AUR31020 Certificate III in Automotive Sales.

**Career Pathways**

As a CSR at Komatsu, you will have the opportunity to advance your career in various roles, including:

  • Komatsu Customer Support Centre Team Leader & Supervisor
  • Customer Support and Sales Representative
  • Parts & Service Advisor
  • Fleet Manager
  • New Machine Sales
  • Parts Planner
  • Regional Parts Manager
  • Business Systems Trainer

**What We Offer**

Komatsu Australia offers a competitive remuneration package, a zero-harm culture in the workplace, and a supportive and inclusive work environment. As a Komatsu apprentice, you will have access to:

  • Learn valuable, nationally recognised job skills and qualifications with an Original Equipment Manufacturer (OEM) company
  • Learn while earning an income
  • Be supported by a dedicated Apprentice Technical Capability team
  • Be provided with mental health awareness and resilience training
  • Opportunity to advance your career globally by leveraging from cross-functional development
  • Enjoy training sessions based in Brisbane or Perth, with all expenses covered
  • Gain access to all Komatsu Employee Benefits, including an industry-leading leave policy
  • Continual training and upskilling for ongoing career development

**What We're Looking For**

We are seeking individuals who are genuinely interested in pursuing a career with Komatsu, committed to structured training, and possess effective interpersonal skills. If you are a team player with strong written and verbal communication skills, we encourage you to apply.

**Benefits**

Komatsu Australia offers a range of benefits, including:

  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits
  • Financial: Company-funded Income Protection Insurance
  • Career: Recognition, awards, flexibility, further education studies, and internal career development
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with LifeWorks
  • Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents
  • Referral Program: Earn $3,000 for referring a new employee to Komatsu


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