
Post Construction Administration Coordinator
22 hours ago
We are seeking a highly organized and detail-oriented Administration Assistant to manage post-construction clean-up jobs for clients.
The ideal candidate will have experience in administration roles, preferably in construction or service industry. They should be familiar with ServiceM8 and proficient in Xero for invoicing and reconciliation.
Key Responsibilities:
- Manage client bookings via ServiceM8, tagging the admin responsible.
- Send confirmation emails to clients upon booking.
- Coordinate job schedules, ensuring timely bookings and adjustments as required.
- Monitor job status, ensuring the site team marks jobs as complete on ServiceM8.
- Review and verify before and after photos from job sites for accuracy and completeness.
- Send job completion photos to clients, ensuring no extras are missed.
- Create and send invoices using ServiceM8 and Xero, ensuring accuracy and timely processing.
- Reconcile Xero – entering receipts, uploading to HubDoc, and adding notes and attachments.
- Request and follow up on purchase orders once jobs are completed.
- Sent through hourly time records by workers, entered onto a spreadsheet, and sent weekly to accountant for preparation of wages.
- Maintain an organised queue for follow-ups in ServiceM8, ensuring no excessive follow-ups before purchase orders are secured.
- Monitor emails and follow up, reissuing invoices, sending relevant documents, and tracking incoming emails related to job enquiries and invoicing.
- Utilise ServiceM8 for booking templates and invoicing templates.
- Ensure all jobs are entered and followed through according to company procedures.
- Liaise with builders and supervisors as needed to resolve scheduling or administrative issues.
This is a remote position with minimal direct communication with clients. The primary focus will be on the administrative backend.
Requirements:
- A relevant degree or equivalent in related skills.
- Proven experience in administration roles, preferably in construction or service industry.
- Familiarity with ServiceM8 (latest version preferred).
- Proficiency in Xero for invoicing and reconciliation.
- Exceptional attention to detail and organisational skills.
- Ability to work independently and follow established procedures.
- Strong English written and communication skills.
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