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IT Support Specialist
1 month ago
Glencore is seeking an experienced IT Support Specialist to oversee the overall compliance of our desktop environment in Mount Isa, Queensland.
Job Description- Lead and mentor a small team of IT professionals
- Provide on-site support to Mount Isa sites, resolving complex technical issues for IT hardware and software
- Configure, install, test, monitor and maintain IT hardware and software
- Identify opportunities for improvement to IT support processes, tools & services
The successful applicant will be responsible for:
- Overseeing the overall compliance of the desktop environment
- Leading and mentoring a small team of IT professionals
- Providing on-site support to Mount Isa sites
- Configuring, installing, testing, monitoring and maintaining IT hardware and software
- Pro-actively identifying opportunities for improvement to IT support processes, tools & services
- Demonstrated experience within a leadership role
- Excellent technical knowledge of PC/desktop hardware/internal components
- High proficiency in supporting Windows 11 and desktop environments
- A strong understanding of ITIL based service desk systems
- Effective interpersonal, customer service and documentation skills
- Tertiary qualifications in Information Technology highly regarded
The salary for this position is estimated to be around AU$80,000 - AU$120,000 per annum, depending on experience.