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Tourism Sector Customer Support Specialist

3 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000
Job Opportunity

We are seeking a skilled and dedicated individual to join our team as a Contact Centre Consultant in Tourism.

This role involves providing exceptional customer service to guests across various Caravan Parks, Holiday Parks and Wellness Centres in Victoria.

Key Responsibilities:
  • Inbound and Outbound Communication
  • Provide Excellent Customer Service
  • Engage with Guests
  • Support Booking Management
  • Conversion of Enquiries to Sales
  • Develop Guest Relationships
Requirements:
  • Attention to Detail
  • Guest-Facing Experience
  • Excellent Verbal Communication
  • Proficient IT Skills
  • Solution-Focused

As a successful candidate, you will have the opportunity to work with a diverse range of clients and contribute to delivering an exceptional guest experience.

Our ideal candidate is a motivated and results-driven individual who is passionate about providing outstanding customer service.