
Global Payment Operations Manager
1 week ago
Job Summary
">- Responsible for overseeing daily incoming payment instructions and prioritizing payments based on priority of instruction and flagging any issues to internal stakeholders.
- Perform routine and non-routine client service and transactional support functions, interact with other organizational units/teams to ensure timely delivery of service or resolution of issues, and process account-related transactions per scheduled events/client authenticated direction.
- Manage the daily transactional workflow within the team, aligning team resources accordingly to complete daily tasks. Ensure the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented.
- Have a good orientation towards operations controls and risk mitigation in accordance with company standards and market guidelines, and research and escalate issues as needed.
- Develop, review, and maintain departmental procedures while ensuring adherence to established policies and workflow.
Requirements
">- A good understanding of operations controls and risk mitigation.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Strong analytical and problem-solving skills.
- Proficiency in MS Office and ability to learn new software applications quickly.
Benefits
">- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
Why Join Our Team?
">- Be part of a talented and diverse team of professionals.
- Contribute to the success of a global organization.
- Enjoy a comprehensive benefits package and competitive compensation.
- Take advantage of ongoing training and development opportunities.
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