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E-commerce Leadership Position

1 month ago

Albany, Western Australia Coles Full time
Job Overview

Coles is seeking a talented Retail Leader to join our Online Department, helping us deliver exceptional customer experiences through our click and collect/concierge service.

About the Role

You will have full accountability for the day-to-day running of the online department, working closely with the Store Manager to ensure seamless execution. Your primary responsibility will be to take pride in contributing to a customer experience that's welcoming and inspiring for our customers, team members, and community.

Key Responsibilities
  • Leadership: Coach and develop your team to achieve sales targets, cost control, and rostering needs.
  • Customer Obsession: Continuously seek to better understand our diverse customers' needs and preferences.
  • Team Culture: Drive a one-team culture that recognizes and celebrates success.
Benefits

We offer an excellent opportunity to grow your retail leadership career, with:

  • A competitive estimated salary of $80,000 - $110,000 per annum, depending on location and experience.
  • A 5% discount on all supermarket and liquor purchases, plus double discounts at various times throughout the year.
  • Recognition and reward through our digital recognition platform 'mythanks', redeemable for gifts and electronic gift cards.
  • A comprehensive induction, management, and people leadership training program.
  • Novated car leases and investment in your future through our annual team member share plan.
  • Paid parental leave and a supportive work environment.