
Technical Solutions Specialist
1 week ago
As a technical professional, you will be part of a team that provides on-site support to customers. Your key responsibilities include providing technical assistance, performing equipment upgrades and modifications, and resolving complex system faults.
Key Responsibilities- Critical Support:
- Scheduling tasks, conducting preventative maintenance, and addressing break-fix calls.
- Installation and removal of gaming equipment.
- Investigating and resolving problems, including complex system faults.
- Reporting Requirements:
- Ensuring accurate documentation of all activities.
- Delivering reports to relevant departments.
- Compliance and Safety:
- Maintaining awareness of Company policies and regulations.
- Following accident/incident/near miss processes and conducting investigations as required.
- Excellent problem-solving skills.
- Proven ability to work independently with minimal supervision.
- Demonstrated technical expertise.
- Strong communication and interpersonal skills.
- Proficient computer skills.
- Ability to obtain and hold relevant licenses.
This role is an excellent opportunity for individuals seeking a challenging position in the gaming industry. As a leading provider of gaming content and technology, we strive to deliver responsible gameplay and company governance while inspiring our employees through our mission to bring joy to life through play.
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