Technical Support Specialist

2 weeks ago

Moree, Australia beBeeFieldService Full time $65,000 - $95,000
Job Overview

As a field service technician, you will be responsible for on-site installations, repairs, and maintenance of gaming equipment.

Key Responsibilities
  • Provide technical support to customers by diagnosing errors or technical problems and determining proper solutions.
  • Manage day-to-day activities, including scheduling tasks, PM, and break-fix calls.
  • Perform equipment upgrades, modifications, and game changes to gaming equipment at customer sites.
  • Installation and removal of all gaming equipment.
  • Investigate and resolve complex system faults, and perform repair work as required.
  • Routine preventive maintenance.
Required Skills and Qualifications
  • Excellent problem-solving and fault diagnostic skills.
  • Demonstrated organizational skills and ability to work unsupervised.
  • Demonstrate strong technical competencies.
  • Strong interpersonal and communication skills.
  • Competent computer skills.
  • Strong customer focus.
  • Ability to obtain and hold relevant licenses.
Why This Role is Attractive

This role offers an opportunity to work in a dynamic environment with a world leader in gaming content and technology.

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