Account Growth Strategist

3 days ago

Sydney, New South Wales, Australia beBeeGrowth Full time $90,000 - $120,000

Job Description:

The Account Growth Strategist will be responsible for driving business growth through a portfolio of key named accounts across a global customer base. This includes analyzing customer engagement levels to assess risk and executing action plans to progress account health.

You will manage customer escalations to resolution, leveraging cross-functional teams within the organization. A strong passion for learning about cybersecurity and AI is essential, as well as excellent communication and presentation skills.

Key Responsibilities:

  • Manage a portfolio of 8-12 existing customers to maximize their utility from deployments and grow their Annual Recurring Revenue (ARR).
  • Conduct business reviews with client executive leadership and health checks on deployments to drive satisfaction and desired business outcomes.
  • Present, discuss, and demonstrate cyber threat defense solutions to CISOs and information security experts as required.
  • Identify, nurture, and negotiate upsell and cross-sell opportunities by aligning products to customers' evolving use cases and needs.
  • Ensure customers are set up for success and facilitate renewal at the end of the subscription term.

Requirements:

  • Strong passion for learning about cybersecurity and AI.
  • Excellent communication and presentation skills.
  • A foundational understanding of cybersecurity concepts.

Benefits:

  • Opportunity to work with senior business professionals across every industry vertical.

Others:

This role requires a strong strategic mindset, excellent communication skills, and the ability to navigate complex customer relationships.

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