Customer Satisfaction Driver

6 days ago

Sydney, New South Wales, Australia beBeeTeamLead Full time $60,000 - $84,000

At the forefront of customer satisfaction lies a pivotal role - that of Team Lead. Driving innovation and delivering exceptional experiences for our community, this position spearheads a team of 10-40 members to excel in trolley collection and cleaning services.

Responsibilities:
  • The incumbent will oversee daily tasks associated with store cleaning and waste services, ensuring seamless execution and adaptability.
  • This dynamic leader will develop leadership skills by fostering a positive work environment, promoting teamwork, and collaborating with stakeholders to elevate services.
Key Requirements:
  • A high-performing coach and mentor who empowers team members across trolley collection, cleaning, and waste support.
  • A strategic roster planner ensuring adequate task coverage and facilitating effective resource allocation.
  • An adept communicator who builds strong relationships with Store Leadership teams, Support Office staff, Team Members, and Customers.
Benefits:
  • The opportunity to grow and develop as a leader within a supportive team environment.
  • Direct guidance from a Facilities Manager to enhance leadership skills and tackle challenges.

This role demands physical stamina and flexibility to work varied shifts, including early starts, late finishes, and weekend duties. A valid Australian driver's license is required for vehicle operations.

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