Client Services Coordinator

2 weeks ago


Melbourne, Victoria, Australia Kieser Australia Full time
About Us

Kieser Australia is a leading network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of experts are dedicated to providing the highest standard of care using evidence-based methods.

The Role

As a Client Services Coordinator, you will be responsible for delivering exceptional customer experiences while supporting our clinical team in a busy environment.

Key Responsibilities:

  • Coordinating client appointments and managing the clinic diary
  • Processing client payments (EFT, HiCaps, MediPass)
  • Promoting Kieser's products and services
  • Conducting membership consults
  • Providing administrative support to the leadership and clinical team
  • Answering questions and resolving problems for clients and team members
  • Delivering high-quality service in accordance with Kieser standards

Requirements:

  • Valid working rights in Australia
  • First Aid & CPR Certification
  • National Police Check

Benefits:

  • Complimentary access to our strength and conditioning facility + concessional fees for family members
  • Comprehensive induction and ongoing professional development
  • Career pathways within Kieser
  • Wellbeing Program
  • Recharge Leave and Birthday Leave
  • An unbeatable team culture, fun working environment and social events
  • Leadership Program for aspiring leaders
  • 12 weeks paid parental leave for primary carers

Salary:$60,000 - $70,000 per annum, depending on experience

Diversity & Inclusion:We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.



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