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Site Maintenance Specialist

3 weeks ago


Sydney, New South Wales, Australia beBeeFieldService Full time $85,000
Job Summary

We are seeking a skilled and motivated Field Service Technician to fill a key role within our organization.

The ideal candidate will possess excellent problem-solving skills, be able to work independently, and have a strong customer service mindset.

This is an exciting opportunity for a self-motivated individual who is eager to take on new challenges and contribute to the success of our team.

Key Responsibilities
  • Perform scheduled tasks, preventative maintenance (PM), break/fix repairs, and system diagnostics on-site.
  • Install, remove, upgrade, modify, and change games at customer sites.
  • Investigate and resolve problems including complex system faults, and perform repair work as required.
  • Respond to service calls promptly and professionally to meet customer expectations and SLA requirements.
Required Skills & Qualifications
  • Valid Australian driver's licence
  • Ability to obtain and maintain relevant state/territory gaming licences (support provided)
  • Excellent problem-solving, troubleshooting, and fault-finding capabilities
  • Strong communication skills and customer service mindset
  • Self-motivated and able to work independently across multiple customer sites
  • Good organisational skills with the ability to manage time, tasks, and service schedules
  • Proficient in using mobile devices and field service applications for reporting
Working Conditions
  • Ensure you have an understanding of and comply with workplace health and safety policies, procedures, and regulations