Operations Manager

2 weeks ago


Townsville, Queensland, Australia Kinetic Full time
About Us

Kinetic is a leading bus operator in Queensland, providing urban, school, and charter services across major regions. With a fleet of over 4900 buses and 7300 employees, we move over 100 million passengers annually.

We prioritize our customers, people, and environment, investing in zero-emission technology, community development, and an inclusive workplace.

The Opportunity

This role is a key front-line position, responsible for assisting in depot operations, including delivery, compliance, system management, driver liaison, rostering, and reporting.

  • Positioned in Townsville, this role will assist managers in implementing business plans and strategic objectives for the site.
  • Assist in planning and delivering school, route, special event, and charter services at the depot.
  • Maintain good relationships with stakeholders and staff, focusing on excellence in service provision and individual performance.
  • Manage day-to-day staff resource allocations, including maintaining drivers' rosters through TIMS.
Why Kinetic?

We offer a range of benefits, including:

  • Opportunities for growth and development
  • Competitive base rates, penalties, and allowances
  • An Employee Assistance Program for wellbeing, financial, and nutritional coaching, counselling, and legal advice
  • Secure employment with genuine career progression opportunities
  • Diversity leave provisions
Requirements

To be successful in this role, you will need:

  • Availability for day and night shifts
  • Previous experience in transport, logistics, or operations (full training provided)
  • A minimum MR Driver's License
  • QLD Drivers Authority (preferred) or willingness to obtain
  • A current First Aid certificate (preferable) or willingness to obtain
  • Excellent communication, interpersonal, and presentation skills
  • Excellent planning and organisational ability, including the ability to perform under pressure and meet deadlines
  • Excellent customer service focus
  • Demonstrated ability to follow policies and procedures
  • Intermediate computer literacy, including the ability to utilise integrated software systems (TIMS knowledge preferred)
How to Apply

If you are a motivated and organized individual with a passion for transportation and logistics, we encourage you to apply for this exciting opportunity.

Kinetic is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from suitably qualified candidates from diverse backgrounds.


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