Business Operations Manager

6 days ago


Townsville, Queensland, Australia TP Human Capital Full time

TP Human Capital is seeking an experienced Business Support Manager to oversee and streamline the hospital's administrative and operational functions. Reporting directly to the Hospital Director, this role plays a pivotal role in ensuring excellence across both clinical and non-clinical areas.

Key Responsibilities:

  • Lead and oversee operations, managing finance, administration, human resources, and facility management.
  • Drive business strategies, manage budgets, and provide financial reporting to support the hospital's strategic goals.
  • Collaborate with JCU leaders and the Board of Directors to implement strategies that achieve hospital goals.
  • Ensure high-quality service delivery at reception, fostering a positive experience for all patients and clients.
  • Manage recruitment, payroll, WHS, and employee development initiatives.
  • Work closely with the Clinical Support Manager to align hospital operations with clinical objectives.
  • Take an active role in promoting JCU Vet's services, building relationships with community partners, and overseeing marketing efforts.

About You:

  • People-focused leadership with a collaborative, team-centred approach.
  • Tertiary qualifications in Business Management or a related field, along with proven experience in operational management, financial administration, and people leadership.
  • Strong communication skills, with a focus on customer satisfaction and positive team engagement.
  • A proactive approach to continuous improvement with a sound understanding of WHS and compliance in a fast-paced environment.

For more information, please visit our website.



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