Airport Operations Manager

2 weeks ago


Townsville, Queensland, Australia dnata Full time
Assistant Station Manager

dnata is seeking an experienced and skilled Assistant Station Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Station Manager in planning and implementing strategies to manage our customers, coordinating daily operations, and monitoring operating costs, budgets, and resources.

Key Responsibilities:
  • Assist the Station Manager in developing and implementing operational strategies to meet customer needs
  • Coordinate daily operations, including managing staff, resources, and equipment
  • Monitor and control operating costs, budgets, and resources to ensure efficient use of assets
  • Communicate with clients to understand their needs and preferences
  • Oversee operational inventories and ensure staff have access to the correct equipment and training
  • Evaluate employee performance and identify training needs
  • Supervise and motivate staff to perform at their best
  • Coach and support new and existing staff
  • Handle customer complaints and staff issues in a professional and timely manner
Requirements:
  • Proven leadership and decision-making skills
  • Ability to create a positive and productive team environment
  • Strong communication and interpersonal skills
  • Excellent organizational and time management skills
  • Ability to work effectively in a fast-paced environment
  • Proven ability to exercise discretion and judgment

dnata is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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