Resort Front Desk Leader
4 days ago
Role Description:
">The Assistant Front Office Manager will play a critical role in ensuring the smooth operation of the front office department, working closely with the Operations Manager to achieve business objectives. This is an excellent opportunity for someone with a passion for hospitality and a proven track record in front office management or supervisory roles.
">Main Responsibilities:
">- ">
- Manage the front office team to deliver exceptional guest service and drive revenue growth;">
- Develop and implement effective strategies to enhance guest satisfaction and loyalty;">
- Collaborate with the housekeeping team to maintain high standards of cleanliness and quality;">
- Manage the front office budget and optimize resources to achieve financial targets;">
- Ensure compliance with IHG policies and procedures, and maintain accurate records and reports.">
Requirements:
">To succeed in this role, you will need to possess strong leadership and communication skills, with a proven ability to motivate and inspire teams to achieve exceptional results. A bachelor's degree in hospitality or a related field, combined with relevant experience in front office management or supervisory roles, will be essential.
">Benefits:
">We offer a competitive salary, impressive room discounts, and comprehensive training programs to help you develop your skills and achieve your career aspirations. As part of the IHG Hotels & Resorts team, you will have the opportunity to work with a diverse range of colleagues from different backgrounds and cultures, and contribute to creating inclusive teams where everyone feels valued and respected.
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