Strategic Leader

4 days ago

Sydney, New South Wales, Australia beBeeImplementation Full time $180,000 - $250,000
Job Description

We are seeking a seasoned operationally-minded leader to oversee the APAC Implementation segment.

As the leader of this segment, you will manage, mentor, empower, and grow your team to meet and exceed key performance metrics in the areas of customer experience, time to value, product adoption, and team productivity.

  1. Hire, mentor, and grow high-performing teams that consistently meet and exceed quarterly goals and targets.
  2. Successfully resolve customer escalations for maximum satisfaction and positive relationships.
  3. Leverage a data-driven approach to building and optimizing processes that drive efficiency and an improved customer experience.
  4. Execute quarterly plans aligned with business objectives.
  5. Track, monitor & continuously improve performance on key metrics & KPIs.

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