Customer Banking Professional

7 days ago

Perth, Western Australia beBeeCustomerService Full time $100,000 - $120,000

Customer Service Excellence Specialist

About this Role:

We seek a Customer Banking professional to deliver exceptional service and provide financial solutions. The ideal candidate will have experience in customer-facing roles, with a strong focus on building relationships and resolving queries efficiently.

Main Responsibilities:

  • Provide personalized service to customers, responding to their needs and concerns promptly and professionally.
  • Collaborate with colleagues to achieve sales targets and meet customer expectations.
  • Resolve customer complaints and issues through effective communication and problem-solving skills.

Key Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic team and contribute to the success of the organization.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

Other Information:

  • This role requires flexibility and adaptability, with the ability to work varying shifts and weekends as required.
  • You must be able to maintain confidentiality and handle sensitive information discreetly.
  • As part of our commitment to diversity and inclusion, we welcome applications from candidates with diverse backgrounds and experiences.

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