Drive Customer Success as a Leading Banking Professional

1 week ago


Perth, Western Australia beBeeCompliance Full time $140,000 - $180,000

Job Overview

">

We are seeking a Banking Professional to lead our team and drive results. As a key member of our frontline banking team, you will be responsible for exceeding customer expectations while making a positive impact in your local community.

">

Key Responsibilities:

">
  1. ">
  2. Compliance and Risk Management: Hold accountability for compliance and risk management to build a culture of doing the right thing.">
  3. Customer Acquisition and Retention: Drive customer acquisition, service, and retention by building genuine connections with customers and the community.">
  4. Frontline Staff Leadership: Lead and uplift frontline staff through training, mentoring, and performance management.">
  5. Customer Concern Resolution: Take ownership of resolving customer concerns effectively and efficiently.">
">

Requirements:

">
  • ">
  • Leadership Experience: Strong leadership experience, ideally gained in Retail Banking environment.">
  • Accountability and Compliance: Proven experience of holding accountability for risk and compliance, staff performance, and customer experience.">
  • Team Motivation: High-energy individual who can inspire and motivate a diverse team.">
  • Communication and Problem-Solving: Ability to effectively de-escalate and address challenging situations using strong communication and problem-solving skills.">
">

What We Offer:

">
  • ">
  • Training and Development: Comprehensive training on banking products and services.">
  • Supportive Team Environment: Supportive team providing hands-on guidance and resources.">
  • Career Growth Opportunities: Tailored learning and development opportunities to grow your career within the bank.">
  • Leave Options: A variety of leave options including Culture, Lifestyle, and Wellbeing leave.">
">

Why Choose Us?

">

We are committed to becoming our customers' #1 banking partner for life. If you are passionate about helping us achieve this goal, we invite you to join our team and create a supportive and inclusive community where everyone feels welcome.

"]},

  • Perth, Western Australia Anz Banking Group Full time

    **Req ID**: 69657**Department**: AR Branch Network**Division**: Australia Retail**Location**: SuccessAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Banking Consultant in our Team, you'll play a key role in...


  • Perth, Western Australia beBeeCustomer Full time $73,262 - $106,222

    We are seeking a highly skilled and dedicated Banking Professional to join our team as a Specialist in Customer Services.The successful candidate will have extensive experience delivering exceptional customer service, ideally within the financial services industry. They will possess excellent communication skills and be able to articulate complex financial...


  • Perth, Western Australia beBeeCustomerService Full time $100,000 - $120,000

    Customer Service Excellence SpecialistAbout this Role:We seek a Customer Banking professional to deliver exceptional service and provide financial solutions. The ideal candidate will have experience in customer-facing roles, with a strong focus on building relationships and resolving queries efficiently.Main Responsibilities:Provide personalized service to...


  • Perth, Western Australia beBeeCustomerService Full time $51,000 - $90,000

    Customer Experience ManagerLead with VisionAs a Customer Experience Manager, you will spearhead customer interactions, inspiring your team to deliver exceptional experiences.Key Responsibilities:Implement consistent delivery of outstanding customer serviceCoach your team to meet brand objectives and maintain high standardsDevelop your team's skills and...


  • Perth, Western Australia beBeeClient Full time $90,000 - $120,000

    Job OverviewOur organization is seeking a highly skilled professional to fill a critical role in our International Banking team. As an Associate, you will play a key part in driving account management strategies and delivering exceptional client service.Key Responsibilities:Develop strong relationships with clients to understand their needs and position our...


  • Perth, Western Australia beBeeCustomer Full time $100,000 - $130,000

    Job Summary:We are seeking a highly skilled banking professional to join our team in Joondalup.This role involves working across and supporting multiple branches, requiring travel on occasion.The successful candidate will be the public face of our retail banking services, delivering exceptional customer experiences to millions of customers.Our company has...


  • Perth, Western Australia beBeeCustomer Full time $124,454 - $148,588

    **Leadership Opportunity for Business Banking Professional**The Merchant Service Helpdesk is seeking a seasoned leader to manage the team and drive customer satisfaction.**Key Responsibilities:**Deliver exceptional service quality and coaching to team members to meet performance targets and NPS goals.Continually review and improve business processes to...


  • Perth, Western Australia Aspen - Commonwealth Bank Of Australia Full time

    You're a passionate customer service professionalWe are enhancing the financial wellbeing for our customersTogether we're delivering outstanding customer experiencesYou will be joining one of our Multi-Channel BranchesWhat is a Multi-Channel Branch?Tuesday, Thursday and Friday: We assist our customers with their everyday banking needs and complaints via...


  • Perth, Western Australia beBeeCustomer Full time $140,000 - $190,000

    Business Banking Manager">As a Business Banking Manager, you will be responsible for leading a team of property specialists to achieve business objectives. You will prioritize customer satisfaction above all else and foster innovation to create strong, lasting relationships.Each day, you will assess property development and investment transactions, prepare...


  • Perth, Western Australia beBeeCustomer Full time $80,670 - $106,240

    Customer Banking ProfessionalWe are seeking enthusiastic customer service specialists to fill a part-time opportunity in our dynamic and driven retail environment. The successful candidates will have the chance to work with customers, delivering exceptional banking solutions.Key Responsibilities:Engage with customers to discuss their overall banking needs...