Customer Banking Specialist

3 weeks ago

Perth, Western Australia Buscojobs Full time
Overview
  • You're a passionate customer service professional
  • We are enhancing the financial wellbeing for our customers
  • Together we're delivering outstanding customer experiences

You will be joining one of our Multi Channel Branches

What is a Multi Channel Branch?
  • Between 9 : 30-1pm : Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
  • After 1pm : We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.More specifically, you will :

  • Assist customers with general banking transactions, answering questions and queries
  • Build a personal connection with customers through meaningful conversations face to face and through our direct channels
  • Work with customers to use our in-branch technology and digital banking options
  • Complete Financial Health Checks to assess customers' financial needs
  • Process applications for personal loans, credit cards and associated products
  • Use tools to capture customer feedback and take action to correct any service breaks to drive improvement
  • Be provided with continuous training and development to support your career aspirations

We're interested in hearing from people who have :

  • A passion for delivering outstanding customer service with every interaction
  • The ability to have great conversations and confidence to ask challenging questions
  • Problem solving attitude and curiosity in finding the right solutions
  • An open approach to learning new things and goal oriented
  • An ability to work collaboratively as a team to deliver a seamless customer experience

Don't wait, apply today

Aboriginal & / or Torres Strait Islander people encouraged to apply

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date : 08 / 09 / 2025

#J-18808-Ljbffr

  • Customer Banking Specialist

    1 week ago

    Perth, Western Australia beBeeCustomerExperience Full time $84,297 - $108,214

    Delivering Exceptional Customer ExperiencesWe are committed to enhancing the financial wellbeing for our customers by delivering outstanding customer experiences. As a specialist in customer banking, you will be joining one of our multi-channel branches that cater to personal and small business customers.About Our Multi-Channel BranchesOur team works in...

  • Personal Banking Specialist

    2 weeks ago

    Perth, Western Australia Westpac Group Full time

    **Join our diverse and growing team at Westpac Group**:- **Strong banking consulting and/or sales experience is essential**:- **Full-time role in our Joondalup branch**How will I help?**We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and...

  • Customer Banking Specialist

    1 week ago

    Perth, Western Australia Aspen - Commonwealth Bank Of Australia Full time

    You're a passionate customer service professionalWe are enhancing the financial wellbeing for our customersTogether we're delivering outstanding customer experiencesYou will be joining one of our Multi-Channel BranchesWhat is a Multi-Channel Branch?Tuesday, Thursday and Friday: We assist our customers with their everyday banking needs and complaints via...

  • Career Opportunities in Customer Banking

    2 weeks ago

    Perth, Western Australia beBeeCustomerCentric Full time $86,400 - $102,400

    Launch Your Career in Customer BankingWe're seeking dedicated professionals who provide exceptional customer service. Our vacancies are available for:Customer Banking Specialists working across Western Australia, supporting customers' everyday banking needs.Customer Service Representatives at our Innaloo branch, ensuring customers receive holistic solutions...

  • Banking Professional

    2 weeks ago

    Perth, Western Australia beBeeCustomer Full time $90,000 - $110,000

    Customer Banking SpecialistWe are seeking a Customer Banking Specialist to join our team. In this role, you will be the face of our organization, having virtual appointments to help customers achieve their financial goals.Your key responsibilities will include:Helping customers with transactional and savings banking needs

  • Virtual Personal Banking Specialist

    2 weeks ago

    Perth, Western Australia Westpac Full time

    **Join our diverse and growing team at Westpac Group**:- **Strong banking consulting and/or sales experience is essential**:- **Permanent Full Time position in our Perth office**You will be the face of Westpac, having virtual appointments to help out customers achieve their financial goals.**How will I help?**We believe we can help all our customers make the...

  • Business Banking Specialist

    1 week ago

    Perth, Western Australia beBeeCommercial Full time $140,000 - $170,000

    Unlock Your Potential as a Business Banking SpecialistThis is an exciting opportunity to join our dynamic team and make a real difference in the lives of small business owners.As a Business Banking Specialist, you will be responsible for delivering exceptional service to our customers by understanding their unique needs and providing tailored financial...

  • Personal Banking Specialist

    1 week ago

    Perth, Western Australia Westpac Full time

    **Join our diverse, supportive, and growing team at Westpac Group**:- **Strong banking consulting and/or sales experience is essential**:- **Full-time role at our Perth Branch****How will I help?**Helping customers with transactional and savings banking needs as well as liaising with internal stakeholders to achieve business objectives. We believe we can...

  • Banking Consultant, Success Wa

    2 weeks ago

    Perth, Western Australia Anz Banking Group Full time

    **Req ID**: 69657**Department**: AR Branch Network**Division**: Australia Retail**Location**: SuccessAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Banking Consultant in our Team, you'll play a key role in...

  • Customer Relationship Banking Specialist

    1 week ago

    Perth, Western Australia beBeeCustomerExperience Full time $81,995 - $114,995

    About the RoleWe are seeking an experienced customer service professional with excellent relationship building skills to join our dynamic team.As a key member of our branch, you will be the first point of contact, providing exceptional customer service to our network by identifying and supporting customers to explore their current and future financial...